Shared Services Strategy and Design
We provide advice and hands on support in the devleopment, implementation and operation of shared services. Our presentation, Unlocking the Value of Shared Services and its associated paper provide an overview of the key elements of success of any shared servcies initiative.
Internal and Shared Services Review
Our Internal and Shared Services Review provides a timely assessment of the current state of the relationship between internal shared services functions and their customers and stakeholders, answering questions such as: Are internal customers getting value for the cost of these services? Are customers satisfied with the services? What changes need to be made to increase the value and performance of these services? How effective and efficient are services operations? Does the service provider function have sufficient and sustainable capability?
Building Consulting Excellence
Our Building Consulting Excellence Program provides practical skills, knowledge and support to maximize the performance and value of those who provide consulting or advisory services to internal clients. Potential candidates for this program are those in “staff” functions or in shared services organizations, including those in human resources, finance, information technology, facility services and procurement, who are performing in a consulting or advisory capacity
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