Experienced Expert Advisors
We are a highly experienced team of expert advisors with proven track records of guiding successful initiatives and helping clients achieve sustainable outocmes. Each member of the team brings a unique set of skills, knowledge and expertise. The specific expertise of team members includes service transformation, strategic planning, organizational development and change management as well as shared services and outsourcing management.
Rob Cooke
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Rob Cooke MBA, CMC is Managing Partner of Focis Consulting Inc. He brings extensive consulting experience in service strategy planning and transformation and in the assessment, design and implementation of shared services and outsourcing initiatives. He has been providing advisory services to clients for over 20 years and is the co-author of the highly successful book, "Shared Services: Mining for Corporate Gold", (Prentice Hall 2000) and the professional journal "Adopting and Implementing Shared Services”. His articles ‘Buying Force’ on procurement shared services and Signed, sealed…now to deliver’ on outsourcing contract management were published in Summit Magazine. Rob has a Masters Degree in Business Administration from York University.
rob.cooke@focisconsulting.com
Telephone: 250.516.6432
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Dr. Ray Johnston
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Dr. Ray Johnston DEd, is a senior business and service-transformation specialist with extensive experience in shared services and organizational change leadership. He has led major shared service and change initiatives in organizations across most government and business sectors He has a Doctorate Degree in Education in Developing Human Resources.
ray.johnston@focisconsulting.com
Telephone: 416.539.9907
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Harvey Mathews
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Harvey Mathews brings a vast experience in business development and client relationship management to Focis, having worked with several major North American consulting organizations in progressively more responsible roles over the past 20 years. Harvey has a Bachelor of Commerce degree from McGill University in Montreal and is a Fellow of the Canadian Securities Institute. He volunteers as a leader for the BC and Yukon division of the Duke of Edinburgh's Award. In his spare time, Harvey enjoys cycling, skiing, tennis, reading and opera. Harvey lives in Victoria, BC with wife Diana, their dog McDuff and supports his three sons at University.
harvey.mathews@focisconsulting.com
Telephone: 250.483.3755
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Erik Morch
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Erik Morch (Victoria) is a senior business- and service-transformation and alternative service delivery and outsourcing specialist. Most recently he was the Executive Contract Manager of the Business Management Office (BMO), B.C. Ministry of Health. The BMO is responsible for the oversight of the 10 year, $330 million contract with MAXIMUS BC for Medical Services Plan and Pharma Care administration. Erik has been involved in a number of ASD projects and outsourcing contracts including the Revenue Management contract with EDS Advanced Solutions valued at $572 million over 10 years. His experience on this contract started with creation of the business model followed by vendor selection, contract negotiation and transition. He was the government lead for transition and became IT Advisor in the contract management office following handover.
erik.morch@focisconsulting.com
Telephone: 250.920.9428 |
Valerie Sluth
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Val Sluth, CMC is a senior management consultant with over 15 years of consulting experience in the areas of strategy, organizational effectiveness, evaluation and governance. Her passion is the alignment of organizational structures and systems with strategy. She has provided consulting services to a diverse set of clients in the public and NGO sectors at provincial and federal levels. Val has served as a sessional lecturer at both the University of Regina and the University of Saskatchewan where her topic areas have included governance, management, leadership and interpersonal communication. Val has undergone Aboriginal culture training and has worked extensively with organizations and government agencies in the advancement of First Nations issues. As a certified management consultant and an active member of the Canadian Association of Management Consultants, Val puts into practice the ethics and standards of this professional organization. She is currently President of the Saskatchewan chapter.
val.sluth@focisconsulting.com
Telephone: 306.585.3634 |
John O’Connell
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John O’Connell is an experienced business strategy and operations design specialist, including the assessment and effective use of shared services and outsourcing to deliver on business goals. John brings close to twenty years of international and domestic consulting experience with financial services, government (national, state/province, agencies) and consumer products companies and was an Associate Partner with IBM, leading the Transformation practice in Canada which included responsibility for the Shared Services, Co-Sourcing and Outsourcing Advisory practices. He also led deal design and negotiations for several IBM outsourcing contract opportunities, providing experience on both client and vendor sides of the large business processing outsourcing deals. John has a Masters Degree in Business Administration from INSEAD in France and an HBA from the University of Western Ontario.
John.OConnell@focisconsulting.com
Telephone: 416.569.4844 |
Linda Tuck Chapman
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Linda Tuck Chapman is founder and President of ONTALA Performance Solutions Ltd. and long-term alliance partner of Focis Consulting Inc. She is an internationally acclaimed expert in outsourcing, procurement, vendor governance and change management. Linda has provided advisory services to a broad range of clients in federal and provincial governments and agencies, health care, and financial institutions. Over the last several years she has been an expert advisor to senior leaders and a hands-on advisor to many transformational outsourcing and procurement projects. Linda is a polished and popular speaker in Canada, U.S and Europe on outsourcing, off-shoring, vendor performance management and governance and change management. She has authored many articles, White Papers and blogs on a broad range of related subject. She is a passionate advocate of the value and potential for healthy and mutually beneficial third party relationships, and provides strategic advice to both buyers and sellers.
Linda.TuckChapman@focisconsulting.com
Telephone: 647.348.1909
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Blair Matheson
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Blair is a Certified Management Accountant (CMA) with considerable experience in business transformation, using technology to meet business needs as well as measuring and reporting. He has over 25 years experience working within large organizations and as a consultant developing technology solutions and managing change. One of Blair’s successful assignments was the transition of British Columbia’s Crown land information distribution system from a paper based, labour intensive process into a ‘first of it’s kind’ tool which allows Internet access with on-line payment capabilities. This project was a finalist in the Government of Canada’s GTEC awards. As a consultant, Blair has been focusing on assisting newly formed Crown agencies and Ministries through business and service transformation. He has a particular interest in ensuring efficient operations of new organizations while ensuring statutory and legal requirements are achieved.
Blair.Matheson@focisconsulting.com
Telephone: 250.213.5575 |
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